Parigi, 21 giugno, 2006 Teleperformance, il numero 2 mondiale nella gestione di centri di contatto, ha annunciato oggi l'acquisizione del 70% del capitale di Photel Inc., uno dei principali fornitori di outsourcing di centri di contatto del mercato ungherese.

Fondata da Zsolt Lakatos nel 2002, Photel ha sviluppato le proprie attivit di call center sul mercato ungherese nel pieno rispetto della normativa internazionale. La societ fornisce principalmente ai propria clienti un'ampia gamma di servizi di outsourcing di CRM e di centri di contatto, tra cui l'acquisizione di nuovi clienti (customer acquisition), l'assistenza clienti e l'assistenza tecnica.

Photel, who now generates approximately 80% of its revenues from Inbound business and 20% from Outbound business, is based in Budapest and operates nearly 100 workstations. The existing clients, both national and international companies, mainly come from developing sectors: Finance & Insurance, Automotive, Transport, Media, IT & Telecom.

Christophe Allard, Chairman of the Teleperformance Board of Directors said: "We, Jacques Berrebi, Daniel Julien and myself, are really happy about this acquisition as it is perfectly in line with the development strategy of the Group in the Eastern Countries. We can now provide our clients with the same level of quality and performance in the region as in any other region in the world through our local subsidiaries: Russia, Poland, Slovakia, the Czech Republic and Hungary. For our Group, this regional market represents a very significant growth potential and a useful multilingual platform for our existing and future international accounts."

Zsolt Lakatos, CEO of Photel Inc., added: "Photel is a young Company but already one of the market Leaders in the outsourced contact center business. The whole management is very pleased to join Teleperformance Group as we will benefit from its 30-year international experience and know-how, which will reinforce our position on the Hungarian market. I am deeply convinced that the combination of Teleperformance's experience and methods with our local market knowledge, as well as the dynamism of our youth will increase our contribution to the performance of our clients on the Hungarian market."

Teleperformance (Euronext: FR 0000051807), the world's #2 provider of outsourced CRM and contact center services, operates under various brands, such as Teleperformance for customer acquisition, customer service and customer growth programs, as well as TechCity Solutions and Cash Performance respectively specializing in technical support and debt collection. In 2005, the Teleperformance Group achieved 1,196 million revenues (US$ 1,485 million - exchange rate: 1 = US$1.24).

The Group operates 46,000 computerized workstations, with more than 60,000 employees (Full-Time Equivalents) across 268 contact centers (including 102 contact centers directly managed in clients' premises) in 41 countries, and conducts programs in more than 51 different languages on behalf of a diversified client base of major international companies.

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